Contact & Support

Get in Touch with the Cendorvale Support Team

Whether you have a question about the platform, need assistance with your access request or want to learn more about Cendorvale's features, our support team is here to help.

A support professional working at a desk with a laptop and documents in a professional office

Reach Us

Contact channels and response times

The Cendorvale support team is available through the channels below. We aim to respond to all enquiries within two business days. For access requests, please include your name and a brief description of your intended use.

Email

[email protected]

For general enquiries, access requests and platform support.

Phone

+44 20 7946 0823

Available Monday to Friday, 09:00–17:30 GMT.

Post

Cendorvale Ltd
14 Holborn Viaduct
London, EC1A 2BN
United Kingdom

Send a Message

Submit your access request or enquiry

Use the form below to reach the Cendorvale team. Please do not include any sensitive personal information beyond what is requested. Our team may follow up for clarification before completing your request.

Please do not include any card details, account numbers or other sensitive information in your message.

Before You Submit

What to include in your request

To help the Cendorvale team process your request efficiently, please include:

  • Your full name and a working email address
  • A brief description of how you intend to use the platform
  • Any specific questions about features or the access process

Our team may follow up by email to request clarification before completing your onboarding. This is a standard part of the access review process.

For general enquiries that do not require platform access, you are welcome to contact us directly by email or phone using the details above.

Access Request — What Happens Next

Once you submit your access request via the form above, here is what you can expect from the Cendorvale team.

  • You will receive an automated acknowledgement confirming your submission has been received.
  • A member of the team will review your request, typically within one to two business days.
  • If clarification is needed, the team will contact you by email before proceeding.
  • Once approved, you will receive onboarding instructions and access details by email.